our commitment to you


Lions Bay Coffee
Our effort to provide the highest quality, freshest and best tasting coffee is backed by our 100% satisfaction guarantee. 
If for any reason you are not completely satisfied with your purchase, please return the unused portion to us and a note explaining your concerns. Once received we will gladly exchange the product for that or a different selection, or we can arrange for a refund. No questions asked. 
If you would like a replacement, please indicate which product you would like and we will ship it immediately. Please allow 5-7 business for delivery depending on your location.
Should you wish a refund, we will process this immediately. However, it may take 5-10 business days for the credit to appear on your statement.