Politique de remboursement
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Due to the nature of our products, there will be no refunds on the purchase price. We will be able to extend a credit of the purchased amount, not including shipping, towards a future purchase on our website.
The unused portion of the product must be returned to us, with full disclosure of the reason for the return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange or future credit.
If you are approved, then your exchange or future credit will be processed, and we will be notified of how to proceed next.
To return your product, you should mail your product to: Lions Bay Coffee Company, #316 2999 Underhill Avenue, Burnaby, BC, V5A 3C2
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.